That's probably a question that is toward the top of your list of questions for me. To answer, let me first explain what it takes to make skin care products in general.
There are a few basic ingredients in most skin care products:
-Oil: oil seals in moisture and adds extra nourishment
-Butter: butter softens skin and protects the skin barrier
-Emulsifier: for a pleasing texture/helps the oils blend with water
-Essential Oils/Herbs: to address your specific needs
Other ingredients are often used in addition, but these are the basics.
So, you have placed an order for a few skin care products. The first thing I want to look at is your skin type. Do you have oily, dry, combination, or sensitive skin? Based on that, I will select a recipe for the first product, appropriate to your skin type.
Then I look at anything else that you have selected. Do you have any special needs? Are you concerned about acne? Are you getting some crow's feet around your eyes? Would you like help sleeping? Do you sunburn easily? Do you have a lot of headaches? Are you allergic to anything? With that information, I select the appropriate type of oil (Argan, Rosehip, Jojoba, etc.), the type of butter (Cocoa, Mango, Shea, etc.), and the essential oils that would best suit you.
I type everything up and save it in a file for you. Then I do the same thing for the next product(s), until I have all of your personal recipes written. I then write your FAQ sheet (that goes in your skin care box) and create the labels for your bottles and jars. I then print all of them and gather the supplies that I will need.
Okay, half way through! Up to this point, the work has been at the computer. Now I move to the kitchen.
I check the recipes to see if there are any infusions to be made. Those need to be started first as they can take some time. An infusion is an extract made by soaking an herb in a liquid. Once infusions are done (the quick method for a infusing an oil takes at least 2 hours, but letting it sit overnight makes a better infusion), I can start putting everything together.
I like to prepare just one recipe at a time, as that creates less mess and is easier to keep organized. I set out the ingredients and tools that I need first, then follow the recipe. When done, the product goes into the bottle or jar, the label goes on, and it goes into your box. Then clean up with soap and hot water, and on to the next one.
So that's the process. Feel free to ask any questions you may have about it.